He emerged unexpectedly in a brain based leadership grad course I taught. Like a jewel’s multiple hues glitter in flashes of sunlight his wit and wisdom became our glow. This grad student could easily have taught the course. Instead he taught our entire graduate community by his humble tone, how… Read more »
Are you aware that all normal brains come with chemical and electrical equipment to help you choose civil discourse? Or did you know that your brain can default into cynical choices that bully, berate or intimidate? Simply stated, without deliberate choices for civility, a danger exists for lack of civility… Read more »
Would you agree that tone tools can create goodwill and amp up any learning community? I’m referring to the body language of communication here – the tone tools that bring a smile of inclusion or adds a snub of rejection. Tone benefits embody the warmth of thanks, while its lack… Read more »
Today, I arrived home late to discover a bill marked OVERDUE PAYMENT from Verizon Wireless for their broadband service I tried at their request and then returned a few days later. Yikes! The free trial ad had clearly touted an invitation to try their service free of charge for 30… Read more »
